17.10.2024

Survey finds 2025’s best employers will make work less chaotic

The UK’s employees would like to get back on task. According to the 2025 Employee Experience Trends Report from Qualtrics, years of chaotic changes to the workplace such as hybrid working arrangements and new technologies have employees yearning for a simpler, productive 9-to-5.

The five UK employee experience trends for 2025 are:

2025’s best employers will make work less chaotic: The pace of change is putting pressure on employees, and they need organisational support to stay engaged and maintain their well-being.
Young employees are (surprisingly) optimistic…for now: Workers under 25 years old are highly engaged and have a positive outlook on the success of their company as well as their own careers.
Employee experiences are being ruined by entry and exit: Employees rank the application and interview process as the worst part of the employee journey, risking company reputations.
Prioritising short-term gains are costing you long-term trust: While most employees believe in the competence and integrity of their senior leaders, just 52 per cent believe they would prioritise employee well-being above short-term gains.
PSA: Your people are outpacing you on AI: Only about half of employees say they have training and ethical guidelines around using AI at work.

Amid rapid change to the workplace, employees are more engaged when their employer’s culture and processes continually improve how work gets done and empower them to adapt to customer needs. A culture of continuous improvement is also the strongest predictor of employee well-being, yet this is one of the lowest rated metrics among global employees.

Some 39 per cent of employees report feeling pressure to increase their productivity. They primarily attribute this to keeping up with the pace of change (40 per cent), as well as strategic changes to the business (39 per cent), external economic pressures (34 per cent) and the introduction of AI (23 per cent). When employees feel pressure, they are less engaged and have a lower sense of well-being.

“Over and over, employees have said they need their organisations to help them get work done as they try to balance their existing workload while also adapting to rapid workplace changes,” said Dr. Benjamin Granger, Chief Workplace Psychologist at Qualtrics. “The psychological contract between employees and employers has changed, and organisations need to catch up to what employees expect of the modern workplace.”

Click here for the full report and methodology.

Posted by: FMJ 0 comment(s)