Contract Support / Facilities Coordinator
This job has now been filled, check out our latest jobs, on our job search.
Soft Services
Operations
Facilities Management (main)
Contract Support / Contract Admin
Swansea - SA7
£23,000-£26,000 PA
Monday to Friday - 40 hours per week!
Our client is looking for a Contract support to join a busy, expanding team to support with the smooth delivery of multiple projects and small works that they support their client with - the successful candidate will ideally come from a facilities management or M&E background and have experience working under pressure and against rapidly changing demands and priorities. This is an exciting opportunity to join a expanding business with aspirations to further growth and to progress within the role.
The successful candidate will join a multi-disciplined team, covering national and sometimes International projects.
Job Responsibilities:
- Efficiently manage and schedule operative works based on client locations
- Respond to service calls from Help desk and assign jobs to engineers
- Act on emergency/reactive work requests
- Ensure job board is maintained accurately daily
- Regular liaison with engineers to monitor daily schedule planned activity is up to date
- Amend schedules to cope with any reported discrepancies from plan
- Escalate any service failings immediately to the operations and commercial teams
- Timely escalation of any issues to the appropriate management team
- Work with the head of operations in solutions to improve the CRM and job board system
- Liaise with Technical Teams and Head of Projects
Person Specification:
- Ability to establish and maintain good client relationships both internally and externally
- Previous working knowledge of planning work schedules
- Previous experience within the FM or M&E industry (essential)
- Excellent communication skills (verbal and written)
- Ability to develop effective working relationships across management and staff
- Ability to deliver quality results under pressure and prioritise work
- Capable of delegating duties and tasks to other staff
- Competence in Microsoft Office products especially Outlook, Word and Excel
- Excellent time management skills
For more information on the role, please contact the office and ask for Josh!
Jobs of the Week
- Administration 1
- Building Design, Planning, Development 1
- Catering 7
- Construction 44
- Contracts, Projects, Bids 21
- Energy Management 82
- Engineering, Maintenance 609
- Estates, Property 6
- Events 1
- Facilities Management (main) 288
- Hard Services 64
- Health & Safety 3
- Human Resources 2
- HVAC 217
- Management 5
- M&E 221
- Operations 78
- Sales & Marketing 2
- Soft Services 8
- Sustainability 1
- Workplace 2