Shift Technician
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Full Time/Permanent
Facilities Management (main)
Engineering, Maintenance
Energy Management
Construction
Engineering, Maintenance
Energy Management
Construction
£50,000 to £74,999
£52000 per annum, Benefits: £52,000 + Training + Holiday + Pension + Private Healthcare
London City
East London
JO-2208-252174
09-02-2024 04:30 PM
2024-03-10
Our client is revolutionizing the real estate landscape, committed to a brighter future by delivering unparalleled services, guidance, and technological solutions. Upholding a strong dedication to excellence, we prioritize our team members' growth, ensuring they have the flexibility and tailored benefits to excel both professionally and personally. Whether you're seasoned in commercial real estate, tech, or skilled trades, we invite you to shape a rewarding future with us.
Role Overview:
Joining us as a Workspace Shift Technician, you'll play an integral role in our mission, delivering top-notch technical support daily. Your focus will be to uphold SOPs, KPIs, and SLAs while collaborating closely with our workspace team to ensure consistent and resilient engineering services. Your efforts will directly enhance the workplace experience for our clients' staff and visitors.
Key Responsibilities:
Team Collaboration:
Role Overview:
Joining us as a Workspace Shift Technician, you'll play an integral role in our mission, delivering top-notch technical support daily. Your focus will be to uphold SOPs, KPIs, and SLAs while collaborating closely with our workspace team to ensure consistent and resilient engineering services. Your efforts will directly enhance the workplace experience for our clients' staff and visitors.
Key Responsibilities:
Team Collaboration:
- Engage actively with your team, fostering a culture of teamwork, service excellence, and personal development.
- Embrace coaching and mentoring opportunities to elevate your expertise and career trajectory.
- Maintain strict adherence to client contract requirements, striving always to meet and exceed KPIs.
- Execute both reactive and planned maintenance tasks to impeccable standards.
- Follow established and emergency protocols.
- Champion the account's Risk & Safety practices to safeguard against service disruptions.
- Collaborate with the broader team to pinpoint avenues for refining technical service delivery.
- Demonstrate a proactive approach to service enhancement, driven by a commitment to continual improvement.
- HV/LV Authorized Person (AP15) – Refresher courses available.
- Updated IEE: Wiring and Installation Regulations or equivalent in mechanical engineering.
- HNC & HND in Engineering.
- Confined Authorized Person – Refresher courses available.
- Mechanical Pressure Authorized Person – Refresher courses available.
- IOSH certification.
- City & Guilds Level 3 NVQ in electrical/mechanical discipline.
- Previous experience in a Critical Engineering Facility.
- Strong PC literacy, adeptness with systems like BMS, and other digital control/monitoring platforms.
- This role operates on a rotational shift pattern (12 hours), encompassing both day and night shifts.
- Flexibility to support the team outside of designated shifts is essential.
- The position is based at our client's premises.
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Department/function
Region
Employment Type
- Administration 3
- Building Design, Planning, Development 1
- Catering 1
- Construction 34
- Contracts, Projects, Bids 16
- Energy Management 79
- Engineering, Maintenance 510
- Estates, Property 31
- Events 1
- Facilities Management (main) 233
- Front of House 1
- Hard Services 43
- Health & Safety 2
- HVAC 175
- Management 2
- M&E 183
- Operations 70
- Procurement 14
- Sales & Marketing 3
- Soft Services 6
- ICT, Technical 1