Account Manager
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Estates, Property
Operations
Facilities Management (main)
Engineering, Maintenance
- Account Manager
- £60,000 - £62,500p/a + £5,200 car allowance
- Glasgow
We are currently recruiting for an Account Manager to head up a well-established social housing contract. The portfolio covers the central belt of Scotland, however as the account office is in Glasgow it would be an advantage to live within a commutable distance of this. You will be responsible for the deliver of the hard services planned and reactive maintenance across the portfolio and will have 4 direct reports, a Contract Manager, Project Manager and 2 Supervisors. This role would suit a strong people manager who can drive the positive culture within the team as well as someone who has strong commercial acumen to manage the contract budgets.
Benefits include:
- £5,2000 car allowance
- 10% bonus
- 25 days annual leave (+ public holidays) and the opportunity to buy additional holidays
- Life Cover equivalent to 2 x times annual salary
- Employee discount shopping schemes on major brands and retailers
- Gym membership discounts
- 2 corporate social responsibility days per year
Duties of the role (including but not limited to):
- Make sure all PPM and reactive maintenance is delivered across the team across the full portfolio.
- Set, monitor and control SLA’s and KPI’s seeking opportunities to provide added value across the delivery stakeholders.
- Work with the helpdesk team to ensure all work is logged correctly and within completion times, running reports and overseeing the asset management system.
- Overseeing and engagement the management team, providing guidance and development.
- Financial responsibility across the contract which has a commercial value of £1.5m.
- Working closely with the client to continue and develop good relationships.
- Ensuring contract compliance is met by the team and all SHEQ is managed and audited.
- Over see subcontractor performance ensuring value for Monet, performance and compliance.
- Attend senior management meetings to report on contract performance.
The ideal candidate will have the following skills and experience:
- Come from a hands on and technical background.
- Good commercial and financial experience of managing budgets
- Experience managing and guiding a hard services contract and developing/motivating staff.
- Technical Compliance knowledge.
- Strong client facing and relationship management skills.
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