Customer Care Advisor
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Full Time/Permanent
Workplace
Facilities Management (main)
Facilities Management (main)
£20,000 to £29,999
£27.5k per year
West Midlands
Birmingham
4928
05-01-2024 03:35 PM
02/02/2024 03:35
Role: Customer Care Advisor
Location: Birmingham
Salary: £27,500 - 40hour week
Package:
- Pension Scheme
- 24 days annual leave (+ public holidays)
- Life Cover equivalent to 1 times annual salary
- 24/7 Employee Assistance Program and access to mental wellbeing app
- Employee discount shopping schemes on major brands and retailers
- Gym membership discounts
- Cycle to work scheme
- Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programme
Do you have a passion for talking with people and fixing problems?
Are you looking for a rewarding and fast paced role when you can see the impact your service has?
If so, please read on..
Main Associated duties:
- Providing Excellent Customer service to all customers
- Inbound & Outbound Communication
- Problem Solving
- Resolving Issues
- Customer Satisfaction surveys
Skills, Attributes, Qualifications:
- Experience of Partnership arrangements
- Experience of Responsive Repairs contacts
- Understanding of local government and RSL's
- Previous Administration experience
- Current and Valid Full & Clean UK driving license
- Ability to competently operate MS office
Please apply to Jack Kendrew of 300 North.
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