Senior Technical Services Manager
M&E
HVAC
Facilities Management (main)
Engineering, Maintenance
- Senior Technical Services Manager
- £60,000 - £64,000 + £5,200 car allowance
- Manchester – OL6
I’m currently recruiting for a Senior Technical Service Manager to lead up a technical team at large estate in Manchester. Either from a mechanical or electrical background, the Senior TSM will be in charge of technical compliance and KPI’s across the estate and delivering a strong service to the customer in planned and reactive maintenance, as well as lifecycle works.
A key part of the role is ensuring the contract is not incurring financial penalties by being compliant and timely with the offering, giving a good customer experience as well as maximizing P+L on the contract. In addition, culture is very important in this role, cultivating a positive and driven environment in which the technical team can thrive.
Benefits:
- £5,200 car allowance
- 5% bonus
- Robust pension scheme
- Life Insurance
- 25 days holidays + 8 bank holidays
Duties of the role include:
- Management of 2 Technical Services Managers who in turn will manage a 24/7 engineering provision, providing strategic staff guidance and management.
- Owning and managing the engineering processes on site, ensuring a high level of service and that works re done in line with KPI’s and SLA’s.
- Reporting and analysis of KPI’s to identify improvements
- Strategic management of the team, driving team culture as well as improvements of results and advancement of the estates.
- Working towards net zero targets, actively identifying opportunities to operate in a more energy efficient manner to reduce carbon footprints and make the estate greener in it’s function.
- Working closely with HTM’s to understand the depths of the contract and ensure technical compliance on the site-specific kit (including HV/LV, UPS, CHP, water, pressure systems, heating, chilling and refrigeration).
- Attend high level meetings within the business and with the client.
- Working alongside the SHEQ Manager to make sure all technical and hard services actions are completed in line H+S guidelines
- Working alongside the contract compliance lead to make sure KPI reporting is accurate and in line with the contract.
The ideal applicant will have the following skills and experience:
- Mechanical or electrical background (time served)
- Experience working in a healthcare environment with a strong knowledge of HTM’s is desirable or alternatively experience working on large complex commercial estates.
- PFI experience highly advantageous or experience of complex contracts/KPI’s
- Good people management skills
- Strong strategic skills
- Excellent communicator
- Driving License
- Positive and motivated attitude to create a culture of going the extra mile and continuous improvement in the team.
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