Building Services Contract Manager

Full Time/Permanent
Management
Estates, Property
Engineering, Maintenance
£50,000 to £74,999
£63000 - £66000 per annum, Benefits: Car Allowance, Bonus, Pension, etc.
South East
Henley-on-Thames
000000000093969
28-03-2025 04:14 PM
2025-04-27
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Building Services Contract Manager
£65,00 Salary
Berkshire area
Car Allowance
Annual Bonus
Healthcare
Pension Scheme

Our client are one of the premier names globally within commercial real estate and Built Environment / FM services, with a number of high profile contracts and clients under management within corporate, financial services, healthcare, retail, etc. Due to an internal promotion at one of their long held (10+ years) corporate clients offices, they seek an experienced Senior Contract Manager in the Berkshire area. This position will involve delivering planned & reactive HVAC and M&E services, as well as take the lead in delivering projects in tandem with the organisations in-house projects department. Guideline salary for the role is circa £65,000, with package including private healthcare, car allowance (£5,000) as well as a discretionary annual bonus.

Prospective candidates must have a demonstrable history in a Contract / Account Management role within a similar corporate / commercial environment, and ideally having 


Role Responsibilities
  • Responsible for the contract management of the staff, operation and maintenance of all electrical and mechanical plants/services, project works and Building performance
  • Daily management of the Engineering team including compliance with disciplinary processes and procedures.
  • To direct, instruct and manage all staff under their control as well as SSP’s ensuring compliance with working practices.
  • To complete the weekly operations report to the client and attend weekly operations meeting, client meetings as requested, in conjunction with the client.
  • To conduct regular reviews of operating procedures making recommendations for improvement with appropriate working practices and emergency/contingency procedures within the critical systems.
  • Liaise and keep informed both the client and line manager on all aspects of contract problems (defects & deficiencies).
  • To ensure that all staff within their control are conversant with the operation and control of critical and noncritical systems installed within the portfolio.
  • To ensure quality is maintained throughout the facilities.
  • Ensuring business policies and processes are effectively communicated, and implemented within the contract.
  • Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence.
  • Working with other Operations Managers to ensure the collaborative development of the business, effective team working, and support to colleagues.
  • Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded.
  • Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met.
  • Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts.
  • Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward.
  • Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate.
  • Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential.
  • Demonstrate a willingness to attend on and off site training for plant and systems as they are installed. This may require nights away from home .

Experience Required
  • Experience in Facilities Management industry
  • Ideally will have progressed from an "on the tools" mechanical / electrical engineering role
  • Strong communication skills. Ability to lead, motivate and direct a team of technicians/operatives.
  • Possess an understanding of Health and Safety issues, NEBOSH / IOSH, or equivalent formal training would be desirable.
  • Conversant with Microsoft Office (Word, Excel, Outlook, PowerPoint).
  • A good level of English and Mathematics required.
  • Strong organisational and communication skills with the ability to prioritise workloads.
  • Ability to work under pressure whilst remaining calm, clear thinking and able to deliver the required services to the client within given time constraints.

This is fantastic opportunity to join an industry leader within commercial facilities management, and offers two other key positives - location and longevity. With this organisation having UK premises managed by one firm for over a decade, and role becoming available due to an internal promotion, the successful candidate will be joining a smoothly operating account and steady team, while also perhaps benefiting for a shorter commute for those based in the Berkshire and West of London region.

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